Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, billing address, phone number
• Payment Information: Credit card details (processed securely through payment processors)
• Technical Data: IP addresses, browser type, operating system, access times
• Usage Data: Service usage patterns, bandwidth consumption, support interactions
• Cookies: We use cookies to enhance user experience and analyze site usage

2. How We Use Your Information

Your information is used for:

• Providing and maintaining our hosting services
• Processing payments and managing your account
• Communicating service updates, security alerts, and support messages
• Improving our services and customer experience
• Detecting and preventing fraud or abuse
• Complying with legal obligations

3. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

• Service Providers: Payment processors, data center operators, and support tools
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In the event of a merger, acquisition, or sale

4. Data Security

We implement industry-standard security measures to protect your data, including encryption, firewalls, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. After account termination, we may retain certain data for legal, tax, or legitimate business purposes.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict data processing
• Data portability
• Withdraw consent

To exercise these rights, contact us at support@cloudesync.host

7. Cookies and Tracking

We use cookies for:

• Essential Cookies: Required for site functionality
• Analytics Cookies: To understand how visitors use our site
• Preference Cookies: To remember your settings (e.g., currency selection)

You can control cookies through your browser settings.

8. International Data Transfers

Your data may be transferred to and processed in countries outside your residence, including the UK and EU. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal data from children. If we become aware of such collection, we will take steps to delete the information.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

11. Compliance

We comply with:

• GDPR: For EU and UK customers
• CCPA: For California residents
• PIPEDA: For Canadian customers

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance.

13. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at support@cloudesync.host